Last updated: April 30, 2013
All grievances and claims must be reported within 48 hours of travel completion for proper resolution.
Night charges of approximately ₹300 apply for services between 9:00 PM to 6:00 AM.
Pickup may be delayed due to traffic conditions or other unavoidable circumstances beyond our control.
Driver details are shared 2 hours before departure for standard bookings and 1 hour before departure for bookings made within 6 hours of departure time.
We do not commit to any specific fuel type. Electric vehicles (EV) are provided based on availability in your area.
Minimum kilometers chargeable per day varies by city (250-300 km depending on location).
Calendar day is defined as 6:00 AM to 12:00 Midnight. Additional day charges apply for late drop-offs.
Non-refundable fares cannot be refunded if the booking is cancelled. Please refer to our detailed cancellation policy for more information.
If you have any questions about these Terms & Conditions, please contact us: