Last updated: December 14, 2025
Please read this policy carefully before making a booking.
Full refund available when cancellation is requested before 24 hours of scheduled pickup time.
No refunds available for cancellations made within 24 hours of scheduled pickup time.
Cancellations can be requested through the following methods:
Phone Support
Call +91 9355441419 with your booking ID
Email Support
Send cancellation request to booking@eazygo.in
Important: Please reference your original booking ID when requesting cancellation.
Bookings for the following special occasions cannot be cancelled under any circumstances:
Dussehra
Pongal
Diwali
New Year
EazyGo reserves the right to cancel or modify bookings due to circumstances beyond our control.
Refunds are credited to the original payment method used during booking.
Approved refunds are processed within 5-7 working days.
For specific queries or assistance with cancellations and refunds, please contact our customer support team:
Support Hours:
Monday - Saturday: 9:00 AM - 8:00 PM
Sunday: 10:00 AM - 6:00 PM
This policy is subject to change without prior notice. Please review the current policy at the time of booking. For the most up-to-date information, always refer to our website or contact customer support directly.
